Equality, Diversity & Human Rights Policy

1. Purpose 

Falcon Greencare is committed to promoting equality, diversity, and human rights in all aspects of its operations. This policy ensures that all staff, candidates, clients, and service users are treated with dignity, fairness, and respect, in line with regulatory requirements and best practice, including the standards set by the Care Quality Commission (CQC). 

2. Scope 

This policy applies to: 

• All employees, agency workers, and contractors  
• Job applicants and candidates  
• Clients, including care homes and supported living services  
• Service users receiving care from staff supplied by Falcon Greencare  

3. Legal and Regulatory Framework 

Falcon Greencare operates in accordance with: 

• The Equality Act 2010  
• The Human Rights Act 1998  
• CQC Fundamental Standards  
• Relevant employment and care legislation  

We ensure compliance with all protected characteristics, including: 

• Age  
• Disability  
• Gender reassignment  
• Marriage and civil partnership  
• Pregnancy and maternity  

Race  

Religion or belief  

• Sex  
• Sexual orientation  

4. Policy Statement 

Falcon Greencare: 

• Promotes equal opportunities in recruitment, placement, and employment  
• Values diversity and recognises the benefits it brings  
• Opposes all forms of unlawful discrimination, harassment, and victimisation  
• Ensures human rights are upheld in all care environments  
• Works collaboratively with clients to promote inclusive care  

5. Our Commitments 

5.1 Equality 

We ensure: 

• Fair recruitment, selection, and placement processes  
• Decisions are based on merit, skills, and experience  
• Equal access to training and development opportunities  

5.2 Diversity 

We: 

• Respect and celebrate individual differences  
• Encourage inclusive working environments  
• Match staff appropriately to meet service user needs  

5.3 Human Rights 

We uphold the principles of: 

• Dignity and respect  
• Privacy and confidentiality  

Freedom from abuse and discrimination  

Choice, independence, and person-centred care  

6. Responsibilities 

6.1 Management 

Management is responsible for: 

• Implementing and monitoring this policy  
• Ensuring compliance with legal and CQC requirements  
• Providing training on equality, diversity, and human rights  

6.2 Staff and Agency Workers 

All staff must: 

• Treat others with dignity and respect  
• Challenge discriminatory behaviour  
• Report concerns or breaches of this policy  

7. Recruitment and Placement 

Falcon Greencare ensures: 

• Job advertisements are non-discriminatory  
• Selection criteria are fair and objective  
• Reasonable adjustments are made where required  
• Staff are placed in environments where they can deliver safe, person-centred care  

8. Training and Awareness 

We provide: 

• Mandatory equality, diversity, and human rights training
• Ongoing refresher training  
• Guidance on culturally competent care  

9. Complaints and Reporting 

• Any concerns regarding discrimination or human rights breaches must be reported immediately  
• Complaints will be investigated promptly and fairly  
• Appropriate action will be taken where necessary  

10. Monitoring and Review 

• This policy will be reviewed annually or in line with legislative or CQC updates  
• We monitor recruitment, placements, and feedback to ensure fairness and inclusivity  

11. Zero Tolerance 

Falcon Greencare operates a zero-tolerance approach to: 

• Discrimination  
• Harassment  
• Bullying  
• Abuse of human rights 

Any breach may result in disciplinary action, termination of contract, or removal from placement. 

Date written: 27/2/2026
To be reviewed: 27/02/2027