How to Work with Falcon Greencare
A simple, step-by-step process to help you register and start booking staff with Falcon Greencare.
At Falcon Greencare, we make the client onboarding process straightforward, responsive and tailored to your service needs.
From your first enquiry through to booking shifts on the client portal, our team will support you at every stage.
We understand that every client is different, which is why we take the time to understand your staffing requirements, service expectations and any additional training or booking needs before getting you set up.
Step 1: Get in Touch
Contact Falcon Greencare by phone, email or through our online enquiry form. A member of our team will speak with you to understand your staffing requirements and the type of support you are looking for.
Step 2: Initial Consultation
We will have a conversation with you about your specific needs, including any service requirements, preferences or operational considerations.
This helps us ensure we provide the right support for your service.
This may include:
Block Bookings
Planned staffing for ongoing or scheduled cover
Urgent Cover
Short-notice staffing to meet immediate needs
Long-Term Support
Ongoing staffing solutions for consistent service delivery
Complex Care
Support for specialist or high-dependency care requirements
Training Needs
Additional or specialist training requirements for staff
Step 3: Complete Client Paperwork
Once you decide to move forward, we will ask you to complete the required client paperwork so we can onboard your service correctly and ensure everything is in place before shifts are requested.
Step 4: Set Up Your Client Portal
Once your paperwork has been completed, we will create your login for the Colleago client portal.
This will give you direct access to your booking system and allow you to manage your staffing needs more efficiently.
Step 5: Input and Manage Shifts
This gives you greater visibility and flexibility when arranging cover.
Using Colleago, you will be able to:
Add Shifts
Input and manage your own staffing requirements
Review Needs
Monitor and review your staffing requirements
View Workers
Access available care workers in real time
Manage Bookings
Easily organise and adjust bookings as needed
Step 6: Review Available Staff
Through the client portal, you will be able to look over staff who may be available for your shifts, helping streamline the booking process and giving you greater confidence in your staffing options.
Step 7: Ongoing Support
from Our Local Team
Alongside access to the portal, you will also have direct support from our local team. If you have any questions, concerns or issues, we are on hand to assist
and provide a responsive, personal service whenever needed.
contact us
We’re here to help
and ready to get to work
Whether you require reliable temporary staffing, urgent workforce support or longer term help our experienced team is here to deliver dependable recruitment solutions tailored to your organisation’s needs.
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