Cookie Policy
This Cookie Policy explains how Falcon Greencare (“we”, “us”, “our”) uses cookies and similar technologies on our website at https://falcongreencare.co.uk. It sits alongside our Privacy Policy, which explains how we handle personal data more generally.
By using our website, you agree to the use of cookies as described in this policy, except where your consent is required and you have not given it. You can change or withdraw your consent at any time, as explained below.
1. What are cookies?
Cookies are small text files that a website places on your device (computer, tablet or phone) when you visit. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owner.
We also use similar technologies such as pixels, tags and local storage. In this policy we refer to all of these as “cookies”.
Cookies set by us are called “first-party” cookies. Cookies set by other organisations whose services we use, such as Google, are called “third-party” cookies.
2. Why we use cookies
We use cookies to:
- make the website function and keep it secure
- remember your settings and preferences
- understand how visitors use the site so we can improve it
- support our marketing, where you have given consent
3. The cookies we use
We group cookies into the same categories shown in the consent banner on our site: necessary, preferences, statistics and marketing. The tables below list the cookies we expect to be set. The exact cookies and their durations can change over time, and our consent tool keeps an up-to-date record that you can review at any time using the link in section 5.
Necessary
These cookies are essential for the website to work and for your consent choices to be remembered. They cannot be switched off in our systems and are always active.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cmplz_consented_services, cmplz_policy_id, cmplz_marketing, cmplz_statistics, cmplz_preferences, cmplz_functional, cmplz_banner-status | falcongreencare.co.uk (Complianz) | Stores your cookie consent choices so the banner does not reappear on every visit | Up to 365 days |
| PHPSESSID | falcongreencare.co.uk | Maintains your session while you browse | Session (deleted when you close your browser) |
| comment_author, comment_author_email, comment_author_url | falcongreencare.co.uk (WordPress) | Remembers your details if you leave a comment and choose to be remembered | Up to 12 months |
Preferences
These cookies allow the website to remember choices you make to give you a more personal experience.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| wp-settings-, wp-settings-time- | falcongreencare.co.uk (WordPress) | Remembers display and interface preferences | Up to 12 months |
Statistics
These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously. We use Google Analytics, provided through Google Site Kit, for this purpose.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes individual visitors | 2 years |
| ga* | Google Analytics | Maintains session state for analytics | 2 years |
| _gid | Google Analytics | Distinguishes individual visitors | 24 hours |
| _gat | Google Analytics | Limits the rate at which data is recorded | 1 minute |
Marketing
These cookies may be used to make advertising more relevant to you and to measure the effectiveness of campaigns. They are only set if you give consent, and only when an active marketing service is running on the site. If no marketing services are currently in use, no cookies in this category will be placed.
4. Third-party cookies
Some cookies are set by third parties that provide services on our behalf. The main one is Google, which provides our website analytics through Google Site Kit and Google Analytics. Information about how Google uses data is available at https://policies.google.com/technologies/partner-sites and https://policies.google.com/privacy.
We do not control third-party cookies, so we recommend reviewing the relevant provider’s own policy for full details.
5. How to manage your cookies
On our website. When you first visit, you can choose which categories of cookies to allow. You can change your choice at any time using the “Manage consent” or cookie settings option, which reopens the consent banner and lets you update or withdraw your consent. Necessary cookies cannot be turned off as the site will not work properly without them.
In your browser. You can also control cookies through your browser settings, including blocking or deleting cookies. Instructions for the most common browsers are here:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/microsoft-edge
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Please note that if you block or delete cookies, some parts of the website may not work as intended.
Google Analytics opt-out. You can opt out of Google Analytics across all websites using Google’s browser add-on at https://tools.google.com/dlpage/gaoptout.
6. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and operational reasons. Any changes will be posted on this page with a revised “last updated” date.
7. Contact us
If you have any questions about this Cookie Policy or how we use cookies, please get in touch:
Falcon Greencare Unit 6, Basepoint Business Centre, Caxton Close, East Portway Business Park, Andover, SP10 3FG Email: hampshire@falcongreencare.co.uk Telephone: 01264 577 001
Review Date: 16/06/2026
Last updated: 16/06/2026
